Our receptionists are now known as ‘Care Navigators’ and are here to help you to see the right person for your health needs.
Please do not be offended when they ask you what the problem is when you call to make an appointment.
This will enable them to navigate you to the correct and most appropriate health professional.
Hello, I am your Care Navigator
I am trained to help support and signpost patients to the right NHS and community services. In order to assist you I may need to ask you a few questions.
Navigating
I can offer assistance to help you navigate the health and social care systems.
Signposting
I help people get the right support at the right time to manage a wide range of needs. I am here to offer assistance to patients and carers in identifying and accessing the services and support that are available to them.
Supporting
I support people to improve their health and emotional wellbeing by providing information about the support available.
See how can I help you today
Directing patients to alternative services has yielded positive results.
- GP Services
- Nurse & Healthcare Assistants
- Advice Services
- Pharmacists
- Health Education
- Local Clubs and Support Groups